Question 1

What is a user?

Accepted Answer

DeepSource reviews pull requests only for team members on your SCM (GitHub, GitLab, Bitbucket, etc.) who are added to DeepSource as a Member. All members and administrators on your DeepSource team are counted as users for billing purposes.

Question 2

What happens after the 14-day free trial?

Accepted Answer

During the trial, you get full access to the Team plan along with up to $50 in bundled AI Review credits. When the trial ends, you can add a payment method to continue on the Team plan. If you don't, your account will be paused — no charges, no surprises.

Question 3

How do AI Review credits work?

Accepted Answer

Each user on the Team plan gets $10 in AI Review credits per month ($100/year on annual plans). Credits are used when AI Review analyzes your pull requests. AI Review is available in two tiers: Standard ($8 per 10K processed LOC) for essential review coverage, and Advanced ($15 per 10K processed LOC) for deeper, more thorough analysis. Volume discounts are available for committed usage. You can track your usage at any time from your team's billing dashboard.

Question 4

Which payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards on all plans; ACH/Wire and manual invoicing on Enterprise plans. Your payment info is stored and processed securely by Stripe, a PCI Level 1 certified payments provider, and never touches our servers.

Question 5

Can I cancel the subscription anytime?

Accepted Answer

Yes. You can downgrade or cancel your subscription anytime. When you cancel, you'll still have access to the plan's features for the time you've already paid for. After that period, your account will be paused.

Question 6

Is there a discount available for yearly plans?

Accepted Answer

Yes. If you choose to pay annually, you'll save up to 20% compared to paying monthly. We offer volume and commitment based discounts for Enterprise plans.

Question 7

What happens when I add or remove users mid-cycle?

Accepted Answer

Billing is pro-rated. When you add a user, you're charged for the remaining portion of the current billing cycle. When you remove a user, the unused portion is credited to your account. Plan upgrades and downgrades work the same way.

Question 8

What is a target in SCA?

Accepted Answer

A target is a pairing of a package manifest file (like package.json) and its corresponding lock file (like package-lock.json). Each distinct pairing in your repository counts as one target toward your plan's included limit.

Question 9

Are the prices inclusive of taxes?

Accepted Answer

Yes. All prices mentioned are inclusive of taxes.

Question 10

What are the different support options available?

Accepted Answer

Team plans come with priority email-based support. Enterprise plans include [priority support with SLA](/legal/msa#schedule-a-support-and-maintenance-services).

Question 11

What is BYOK for AI Review?

Accepted Answer

BYOK (Bring Your Own Key) lets you use your own API keys from Anthropic Claude, OpenAI, or Google Gemini for AI Review. Available on Enterprise Server, inference runs directly on your infrastructure without passing through DeepSource Cloud. This keeps AI features inside your existing compliance boundary.

Question 12

Do I have to pay for open-source projects?

Accepted Answer

No — DeepSource is free for open-source projects, and always will be. Open source is a core part of how we build software ourselves, and we're happy to give back to the community.

Pricing

Open Source

Team

Enterprise

Frequently Asked Questions

Open Source