Acceptable Use Policy

Last Updated: April 12, 2023

This Acceptable Use Policy (this “AUP”) describes prohibited uses of the software, products and/or services (collectively referred to as the “Services”) offered by DeepSource Corp. (“DeepSource”) and the related website located at deepsource.com (the “Site”). This policy supplements, and is incorporated into, DeepSource’s Master Subscription Agreement (the “MSA”), Pilot Evaluation Agreement (the “Pilot Evaluation Agreement”), and the Terms of Service (the “Terms of Service”). “You” and “your” as used in this AUP refers to any person or entity that enters into the MSA, Pilot Evaluation Agreement, or Terms of Service, whether as a customer, evaluator or user.

If you violate this AUP, DeepSource may suspend or terminate your use of the Services or access to the Site. DeepSource’s right to suspend or terminate your use of the Services or Site applies even if a breach is committed unintentionally or without your authorization if DeepSource believes that suspension or termination is necessary to ensure compliance with laws or to protect the rights, safety, privacy, security or property of DeepSource, its customers or third parties.

DeepSource may modify this AUP at any time by posting a revised version on the Site. By using the Services or accessing the Site, you agree to the latest version of this AUP.

1. Intellectual Property

You may not use the Services or Site in any manner that would result in an infringement, dilution, misappropriation or other violation any intellectual property or proprietary rights of others, including but not limited to copyrights and rights arising from patents, trademarks and trade secrets.

2. Inappropriate Content

You are solely responsible for any content, data, or other materials published, transmitted, stored or otherwise made available by you to or through the Services or Site. You may not use the Services or Site to transmit, store, display, distribute or otherwise make available content that is defamatory, libelous, threatening, harassing, abusive, hateful, deceptive, fraudulent, obscene, pornographic, indecent, harmful to minors, or otherwise objectionable, including without limitation content that constitutes child pornography.

3. Harmful Content

You may not use the Services or Site transmit, store, display, distribute or otherwise make available content or technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program or data, including without limitation viruses, Trojan horses, bots, worms, scripting exploits, time bombs or other malicious code.

4. No Framing or Scraping

You may not frame or mirror the Site or Services without DeepSource’s express prior written consent. You may not use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine,” or in any way gather any messages, text, files, images, photos, video, sounds, profiles, works of authorship, or any other content from the Services or Site or reproduce or circumvent the navigational structure or presentation of the Services or Site without DeepSource’s express prior written consent. Notwithstanding the foregoing, DeepSource grants to the operators of public search engines the permission to use spiders to copy material from the Site for the sole purpose of, and solely to the extent necessary for, creating publicly available searchable indices of such material, but not caches or archives of such material. DeepSource reserves the right to revoke these exceptions either generally or in specific cases.

5. No Inauthentic Activities, Mining or Proof-of-Work

You may not use the Services to engage in (or encourage or assist others to engage in): (a) the creation or use of fake accounts or automated inauthentic activity; or (b) mining or demonstrating proof-of-work or other proof by use of resources for any cryptocurrency or blockchain.

6. Email and Unsolicited Messages

You may not use the Services or Site to transmit unsolicited email or other messages, including without limitation unsolicited bulk email (“spam”), or email or messages that are excessive and/or intended to harass or annoy others. You may not continue to send email or other messages to a recipient who has indicated that they do not wish to receive them. You may not alter or obscure email or message headers or assume a sender’s identity (including without limitation by engaging “spoofing”, “phishing” or similar attacks) without the sender’s explicit permission.

7. System Security

You may not use the Services or Site to violate the security or integrity of any network, computer or communications system, software application or computing device (each, a “System”), including without limitation by attempting to: (a) probe, scan or test the vulnerability of a System or breach or circumvent security or authentication measures without authorization; (b) make network connections to, or otherwise access, a System without authorization; (c) monitor data or traffic on a System without authorization; (d) tamper, reverse-engineer, hack, interfere with, disrupt or disable a System, including without limitation by means of overloading, “flooding,” “mailbombing,” “crashing,” or denial of service attacks; (e) forge any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; (f) use another party’s account name or persona without authorization; or (g) take any action in order to obtain a Service to which you are not entitled.

8. Privacy

You may not use the Services or Site to violate the privacy or confidentiality of others, including by transmitting, storing, displaying, distributing or otherwise making available others’ private or confidential information (including without limitation their account names or personal data associated with their Services or Site account) without authorization.

9. Compliance with Laws

Without limiting the foregoing prohibitions, you may not use the Services or Site for any illegal purpose or in violation of any laws (including without limitation data, privacy, consumer protection, and export control laws).

10. Responsibility for End Users

You are responsible for violations of this AUP by anyone using the Services or Site with your permission or using your account on an unauthorized basis. Your use of the Services or Site to assist another person in an activity that would violate this AUP if performed by you is a violation of this AUP. This AUP applies to anyone accessing or using the Services or the Site; however, each prohibition included in this AUP shall be interpreted to include, and apply to, any action directly or indirectly taken, authorized, facilitated, promoted, encouraged or permitted by a user of the Service or Site, even if such person did not themselves violate the prohibition.

11. Monitoring and Enforcement

DeepSource reserves the right, but does not assume the obligation, to investigate any violation of this AUP or misuse of the Services or Site. DeepSource has the right in its sole discretion to edit, refuse to post or remove any content, data or material submitted to or posted on the Services or the Site that DeepSource finds to be in violation of this AUP. DeepSource may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Such reporting may include disclosing appropriate customer data or user data. DeepSource also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this AUP.

12. Reporting Violations

If you become aware of any violation of this AUP, you must immediately notify DeepSource by email at legal@deepsource.io and provide DeepSource with assistance, as requested, to stop or remedy the violation.